Arrive Alive Guarantee | Fast Shipping for Live Fish
Shipping Schedule
At Scallywag’s Fish Bowl, we ship all live animals via Overnight Delivery to ensure they arrive healthy and stress-free.
We ship Monday through Thursday, with a Thursday cutoff at 11:00 AM CST.
Orders placed after the cutoff will ship the following week to avoid delays or weather-related risks.
Arrive Alive Guarantee
We stand behind the health of our livestock. If your fish or shrimp arrives deceased, we offer a 100% refund on the cost of the animal.
Please note: Shipping costs are non-refundable.
How to File a DOA Claim
To request a refund for a DOA (Dead on Arrival), follow these steps:
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Take a clear photo of the animal still sealed in the original shipping bag.
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Email the photo to hello@scallywagsfishbowl.com within 1 hour of delivery.
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Include your name and order number in the email.
⚠️ Claims submitted without a photo or outside the 1-hour window are not eligible for a refund. No exceptions.
We treat every critter like treasure and do our best to ensure a smooth journey from our tanks to yours. Thank you for trusting Scallywag’s Fish Bowl—we appreciate your business and your care for our aquatic crew.
— The Scallywag’s Fish Bowl Crew